Frequently asked questions

Share your pickup, destination, date and inventory through the quote form, phone or WhatsApp. Include floors, lift access and any bulky or delicate items. The team can then confirm availability, discuss a survey where needed and provide the written scope, price and payment terms.

Yes. Shiftify Packers and Movers uses its own moving crews. Your quote should identify the work included for your move, the transport arrangements and the contact for questions. Ask for any specialist handling or technical work to be assessed separately.

Shiftify accepts moving enquiries across metro and major cities in India. The published city directory describes the locations currently covered by our detailed guides. Share both full addresses and your date so the team can confirm service availability for the exact move.

Payment requirements, including any booking advance or stage payment, are stated in your written quote. Review the amount, payee details, receipt process and cancellation terms before paying. A form submission or an initial estimate alone does not confirm a booking.

No. Do not assume insurance is included in packing or transport. Ask what cover is available for your move and request the insurer, policy or certificate, premium, declared value, exclusions and claims instructions before accepting it. The written terms determine the protection.

Timing depends on the route, inventory, transport mode, collection schedule, road conditions and destination access. Ask for a collection appointment and an expected delivery window separately. Confirm any transfers and how the team will communicate a change to the plan.

Confirm both addresses, inventory, building permissions and receiving contact. Keep documents, valuables, essential medicines and immediate-use items with you. Follow appliance-specific preparation instructions and agree furniture work, packing and delivery checks before the crew arrives.

Only the services listed in the agreed scope are included. Ask about packing materials, loading, transport, unloading, furniture work, unpacking, taxes and any access charges. Technical installation, specialist goods and additional services require explicit confirmation.

Local home shifting starts at ₹5,000 for a 1 BHK, ₹8,000 for a 2 BHK and ₹12,000 for a 3 BHK. Intercity home shifting starts at ₹15,000 for a 1 BHK, ₹20,000 for a 2 BHK and ₹25,000 for a 3 BHK. The final quote depends on your belongings, packing, access at both properties, moving date, journey and agreed work. Confirm inclusions, applicable taxes and the total before booking. Office moves, vehicle transport, storage and international relocation need their own assessment.

Shiftify offers free rescheduling. Contact the booking team as soon as your date changes and confirm an available replacement slot in writing. Reconfirm building access and receiving arrangements at both addresses. If the inventory, addresses or other work also changes, request a revised scope; additional work and storage are assessed separately.

Send the revised item list or address to the booking team before the move. A larger load, another pickup, different access or added storage can change the work. Ask for an updated itemised quote and approve the revised total before the additional work begins.

Share the floor, stair width, tight turns and photographs of bulky furniture before the quote is prepared. The team needs to assess the carrying route and any dismantling or special handling. Do not assume an item will fit because it arrived through a different entrance or before renovations.

Tell the team which items you intend to pack and agree what the packing service will cover. Label owner-packed boxes with their contents and destination room, flag fragile items and confirm how their condition and responsibility will be recorded. Discuss suitable packing for delicate belongings before sealing them.

Nominate a receiving person in advance and share their contact details with the booking team. Give them the inventory, placement plan and pickup condition photographs. They should have access to the property and know who can approve a change or report a missing or damaged item.